Did You Know? Service Notes: August 2014

Before we begin a discussion focused on performance degradation and the consequences of worn or damaged Struts and Shocks… And, the fact that “like new” performance is dialed in at the factory for just about 50,000 miles… It might be a better idea to start with a quick explanation of just what a McPherson Strut and/or a Shock Absorber…

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Who Cares?

Like any business focused on continuous improvement we spend a lot of time trying to figure out the “one good reason” anyone should take that great leap of faith and give us a chance to show them what we can do.  “One good reason” is all about differentiation: what causes a shop like ours to stand…

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Under Promise…

Every once in a while my MacBook Pro has a bit of a breakdown and demands a little love… It could be the result of schlepping it back and forth between my home office and the shop every day: stuffing it into my backpack, dragging it out to the car, throwing it (Not literally, of…

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THE WORLD BETWIXT AND BETWEEN…

I spend a lot of time in the uncomfortable world that exists between the real and the ideal… a world suspended somewhere between imagination and experience. Perhaps, too much time if I made the choice to honestly assess where I am and what I am doing at any given moment during the day or at…

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