Culture Matters…

I’ve thought more about culture since I was accepted as a member of the Patient Family Advisory Council (PFAC) at the City of Hope than I have in my entire life. That’s probably because supporting the City of Hope’s culture is important to me. An important part of what we do on the PFAC. Because…

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Redefining Our Relationship with Time? mSw Feb 2021 v03

  It seems as if I’ve spent my entire life looking down at my wrist or up at the wall trying to figure out where I was in relation to time. l spent my days in school monitoring the seconds as they slowly formed themselves into minutes and then hours. As an adult—an automotive service…

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Spinning Your Wheels…

  Spin class saved my life. While that might seem overly dramatic, I can assure you it’s not. I would not have qualified for the stem cell/bone marrow transplant that saved my life without it. The more often I attended class. The harder I worked. The stronger I got. The more my doctors became convinced…

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Customers, Clients, and the Motoring Public… mSw December 2020 v07

I posted a blog on the Inequality of Treating Everyone Equal a few days ago on my misfirebook.com site and awakened this morning to a response posted by an old friend. An observation a colleague of his shared years ago on differentiation and customer appreciation. It was that supermarket and grocery chains had it all…

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