The time for questions and answers seems somehow much more appropriate as one year crawls to an end and a new year is about to begin. The new year brings with it promise and possibility. The year passed, a time for reflection. Both require a fair amount of emotional capital to process. There are…
I posted a blog on the Inequality of Treating Everyone Equal a few days ago on my misfirebook.com site and awakened this morning to a response posted by an old friend. An observation a colleague of his shared years ago on differentiation and customer appreciation. It was that supermarket and grocery chains had it all…
If you lingered for more than just a few moments as this website opened, you may have noticed the tag line hidden within the copy alongside my image. To Go Where You Have Never Gone… You, Will, Have to Do What You Have Never Done… That sentiment was followed by… Your course in life will…
Hi, there. It’s December 16th, late in the afternoon, and Lesley and I just returned home from a trip to the Mothership: to Duarte, and the City of Hope, for lab work. I know that sounds insane. Duarte is a long way to go to get blood drawn when there are two Quest offices right…