The sun was down, it was long past dinner and the doorbell announced there was someone at the front door. I looked at my watch. It was after seven o’clock, long past the time anyone would come knocking. Lesley looked at me and I returned her look of perplexed curiosity. Neither of us was expecting…
They are an integral and irrefutable component of the 80/20 Rule. The twenty-percent of your clients delighted to create eighty-percent of your aggravation, stress, and agita! You know who they are. They constantly demand more than they are willing to pay: more than they are entitled to These individuals are rarely satisfied because they…
It’s easy to get lost. Especially, when you continue to pile things on your plate even after they start to drip over the edges. Priorities shift. Like sand in the desert bending to the will of the wind, moving from one dune to another, they refuse to remain stagnant or stationary. So is life…
There will always be tension—creative tension—between what you want to share and what you feel compelled to share. The stories you want to tell and those you must. I’ve been stuck for the past few days—perhaps, weeks—trying to get past one to get to the other. The opportunity to do that finally came with a…