One of the biggest problems I see in business (and in life) is ambiguity—the lack of clarity in communication. The lack of clear direction. Ambiguity leads to fear, uncertainty, and doubt. Instructions that are less than clear and expectations that are fuzzy and, as a result, generally unattainable. The amount of time that is lost…
Three words. Just three. And yet there is an entire universe of possibility present in those three words. For me, without conscious effort starts with Zen and the concept of Mushin—roughly translated as no mind. A state without the presence of an active mind. Without ego, anger, and fear. This is something most often experienced…
I’ve thought more about culture since I was accepted as a member of the Patient Family Advisory Council (PFAC) at the City of Hope than I have in my entire life. That’s probably because supporting the City of Hope’s culture is important to me. An important part of what we do on the PFAC. Because…
It seems as if I’ve spent my entire life looking down at my wrist or up at the wall trying to figure out where I was in relation to time. l spent my days in school monitoring the seconds as they slowly formed themselves into minutes and then hours. As an adult—an automotive service…