An industry professional messaged me recently with a question I probably would have answered very differently ten or fifteen years ago. He was looking for advice. Ways to cope with the continually escalating stress that has accompanied each of the thirty years of success he has enjoyed working as an automotive service professional. I…
I’ve spent a lot of time lately thinking and writing about the human condition. The foundational elements of what makes us who we are. Particularly, those things that drive behavior. Things like how we act and react to the world and those around us. Change and what normal is. The way pain can drive the…
The only thing any of us can be certain of is uncertainty. That may sound trite but that doesn’t alter the reality each of us is likely to confront when the world around us is spinning madly out of our control. The ground upon which any of us is willing to plant our flag…
The best communicators are storytellers. And the best storytellers recognize that the best stories have a beginning. A middle. And an end. There are exceptions, of course. Times when a great story is preceded by a preface or prologue. A brief history of how the story came to be. Or an epilogue. A window into…