Shaving the Bottom…

  They are an integral and irrefutable component of the 80/20 Rule. The twenty-percent of your clients delighted to create eighty-percent of your aggravation, stress, and agita! You know who they are. They constantly demand more than they are willing to pay: more than they are entitled to These individuals are rarely satisfied because they…

Read more

The Four… No, FIVE, Stages of Knowledge… mSw Nov 2020 v04

The search for success begins with a quest for knowledge. A quest for knowledge recognizing there are stages of knowledge you must pass through that are irrefutable. Undeniable. Doors that must be opened. Dark hallways that must be followed. Rooms that must be entered. A search for the skills and abilities required to take you…

Read more

The Simple Elegance of How Things Fit… mSw Sept v02

I like the way things fit together, especially when they fit together well. I suppose I always have. That may be why I gravitate toward all things mechanical. There is an elegant beauty in the functionality presented by mechanical systems not everyone is fortunate enough to see. But they’re there if you look hard enough.…

Read more

Pivot… mSw September v01

Remember when you were a kid sitting cross-legged on the floor surrounded by a sprawl of Lincoln Logs, Tinker Toys, or Legos—whichever is generationally appropriate. Remember the shoeboxes that were transformed into car washes? The blankets that became tents or better yet, an endless network of caves? Or, the Barbie’s and Ken’s living in a…

Read more