If you lingered for more than just a few moments as this website opened, you may have noticed the tag line hidden within the copy alongside my image. To Go Where You Have Never Gone… You, Will, Have to Do What You Have Never Done… That sentiment was followed by… Your course in life will…
Hi, there. It’s December 16th, late in the afternoon, and Lesley and I just returned home from a trip to the Mothership: to Duarte, and the City of Hope, for lab work. I know that sounds insane. Duarte is a long way to go to get blood drawn when there are two Quest offices right…
The sun was down, it was long past dinner and the doorbell announced there was someone at the front door. I looked at my watch. It was after seven o’clock, long past the time anyone would come knocking. Lesley looked at me and I returned her look of perplexed curiosity. Neither of us was expecting…
They are an integral and irrefutable component of the 80/20 Rule. The twenty-percent of your clients delighted to create eighty-percent of your aggravation, stress, and agita! You know who they are. They constantly demand more than they are willing to pay: more than they are entitled to These individuals are rarely satisfied because they…