Three In One…

I was just finishing up putting the second of this month’s webcasts to bed and decided to check my email while the program I use was doing whatever it does when it’s sewing ones and zeroes together. Checking your Inbox is dangerous, especially if you’re wired like I am. The risk of distraction is huge…

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Lemme Splainit Tooya… Again!

I think I’ve spent half the time I spend at the service counter wondering why I spend so much time at the service counter. I know it’s an integral part of the job. And, I know I love my ‘regulars,’ the customers, clients and friends who have been coming in and coming back forever. I…

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Play Date

We’re just one day into the New Year and I’m behind already! How is this possible? I haven’t had enough time to fall behind! I feel like some of the kids I get to see at the shop, programmed so tightly they have to consult their smart phones or i-Pads to schedule a “Play Date”…

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Thinking, Blinking, Staring, Glaring Contest

The desk in my “private,” not-so-private office, faces a wall of cabinets and a small alcove. The alcove has some of my favorite books: stuff I like to read or refer to often for solace or inspiration; and a set of the latest, greatest Motor Age ASE Test Study Guides. They sit there stoically, staring…

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